Subjects communication skills

Active Listening B506D1

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Question: A nurse is discussing a patient's concerns. Which action demonstrates active listening? Interrupting to offer advice Maintaining attention and allowing the patient to finish speaking Checking a phone while the patient talks Changing the subject
1. The problem asks which action demonstrates active listening during a nurse-patient conversation. 2. Active listening means fully concentrating, understanding, responding, and remembering what the patient says without interruption or distraction. 3. Let's analyze each option: - Interrupting to offer advice: This breaks the patient's flow and shows lack of full attention. - Maintaining attention and allowing the patient to finish speaking: This shows respect, focus, and understanding, which are key to active listening. - Checking a phone while the patient talks: This is a distraction and shows disinterest. - Changing the subject: This dismisses the patient's concerns and interrupts communication. 4. Therefore, the correct action demonstrating active listening is: **Maintaining attention and allowing the patient to finish speaking**. 5. Final answer: Maintaining attention and allowing the patient to finish speaking.