Question: A nurse is discussing a patient's concerns. Which action demonstrates active listening?
Interrupting to offer advice
Maintaining attention and allowing the patient to finish speaking
Checking a phone while the patient talks
Changing the subject
1. The problem asks which action demonstrates active listening during a nurse-patient conversation.
2. Active listening means fully concentrating, understanding, responding, and remembering what the patient says without interruption or distraction.
3. Let's analyze each option:
- Interrupting to offer advice: This breaks the patient's flow and shows lack of full attention.
- Maintaining attention and allowing the patient to finish speaking: This shows respect, focus, and understanding, which are key to active listening.
- Checking a phone while the patient talks: This is a distraction and shows disinterest.
- Changing the subject: This dismisses the patient's concerns and interrupts communication.
4. Therefore, the correct action demonstrating active listening is:
**Maintaining attention and allowing the patient to finish speaking**.
5. Final answer: Maintaining attention and allowing the patient to finish speaking.